SIE’s World-Class Team to Troubleshoot, Redesign, Repair or Upgrade Any Integrated System that Includes an SIE Enclosure or Backplane
Brockton, MA, May 24, 2010 – SIE Computing Solutions Inc., a provider of rugged electronic systems for mission-critical embedded computing platforms deployed in harsh environments, today announced that it will offer an enhanced set of complete system maintenance services for integrated systems that include an SIE chassis or backplane. Under the enhanced complete system maintenance services offering, SIE will perform troubleshooting, diagnostics, maintenance upgrades, replacement, redesign, repair and lifecycle support services on all SIE and third party components including enclosures, sub-assemblies, boards and integrated systems.
The enhanced system maintenance services provide an opportunity for SIE customers to have a single point of contact for service of a system comprised of multiple vendors’ components. Frequently, a system integrator is forced to take a serial approach to troubleshooting a system across multiple vendors, and may not be capable of reproducing problems due to a lack of interoperability expertise. Eliminating the need to manage multiple vendors, working on multiple components, results in reduced down time and lower system costs.
“Our customers are increasingly faced with economic pressures to repair or upgrade existing systems, as opposed to introducing the time and costs associated with the design manufacturing and qualifications of a new system,” said Arthur Rebello, operations manager at SIE Computing Solutions. “SIE is now offering them an innovative service to mitigate the costs of managing inventory of new and existing systems and field service, and will provide a much shorter lead time to get products back up and running and in the field. This capability is also a huge benefit for customers, as it will extend the product lifecycle without major capital or resource investment.”
SIE’s extensive system integration expertise and unique combination of in-depth mechanical, electrical, and system design knowledge is gleaned from working with some of the most mission-critical and demanding embedded computing applications in the world and has been honed over more than thirty years. SIE Computing Solutions is a vertically integrated company with full-service capabilities, making it uniquely suited to fully address the complex needs of its customers by applying new product and production run processes and Quality systems to all repair and upgrade implementations.
About SIE Computing Solutions
SIE Computing Solutions, Inc. specializes in rugged electronic systems for mission-critical and performance-critical embedded computing platforms deployed in harsh environments. With deep engineering expertise addressing the challenges in thermal design, signal integrity, complex interconnection and power management technologies, SIE provides enclosures, backplanes, system integration and custom engineering solutions for VME, VPX, CompactPCI, xTCA, small form factors and more. As a preferred vendor to the world’s largest defense and industrial companies, SIE customers leverage best-in-class processes from initial concepts, design and development, prototypes, certifications and production.
Founded in 1971, SIE Computing Solutions’ organization is vertically integrated and serves the military, transportation, oil & gas exploration, medical, telecommunications and other industrial/emerging markets. SIE Computing Solutions’ facilities are ISO 9001/2008 and ISO14001/2004 certified to ensure the delivery of consistently high quality products. Based in Brockton, Massachusetts, SIE Computing Solutions is a wholly-owned subsidiary of S.I.E. AG, a privately-held embedded computing company. For more information on SIE Computing Solutions, visit www.sie-computing.com, call 1.800.926.8722, or email [email protected].
