BELLEVUE, NEBRASKA, AUGUST 29, 2007 — Tigerpaw Software, Inc., a leading developer of customer relationship management (CRM) and business management solutions, announces its pre-show webinar on August 29, 2007 at 2:00p.m. EDT. Tigerpaw will showcase the release of Tigerpaw CRM+ version 10.6, citing a host of new features designed to enhance process automation, technician tracking, job quoting and costing for Audio Visual Integrators. Visit the Tigerpaw website at www.tigerpawsoftware.com to register.
D-Tools SI 5 is designed to simplify the complicated design, engineering, and documentation process, enabling users to quickly and easily generate data-driven floor plans, schematics, line diagrams, functional views, and visually rich proposals for commercial and residential projects. Tigerpaw CRM+ brings to the table sophisticated, easy-to-use contact management, marketing automation, sales/pipeline management, service management, technician scheduling and dispatching, and inventory control.
The integration of Tigerpaw CRM+ and D-Tools SI5 provides a best-of-breed set of design, estimation, documentation, project management, CRM, and business process optimization applications – giving system integrators and custom installers of low-voltage systems an end-to-end process and project management solution.
CEDIA Expo 2007 will be held in Denver at the Colorado Convention Center, Sept. 5-9.
Tigerpaw will debut the new version features at CEDIA Expo 2007, booth No. 192. Tigerpaw will also share exhibit space with partner D-Tools, Inc. all day, Thursday, September 6th and from 10:00 to 2:00 p.m. on Saturday, September 8th in booth No. 214.
Highlights of Tigerpaw CRM+ version 10.6 include:
Project Creation Wizard
Easily create multiple service orders from a single quote – even creating a project if you want to – using Tigerpaw’s Project Wizard utilizing default phase assigned to each item, or simply create multiple service orders from a single quote.
Assign Items on a Quote to a Location
This new feature gives you the ability to assign a quote item to a specific job location to enhance proposal creation to better manage job phases and ease order fulfillment.
Materials Management
Manage your materials by tracking each item on an installation order. Know when an item is ordered, when it is expected to arrive, and when it is received. Allocate an item in your inventory for a particular job to prevent it from being used for other orders.
Professional Service Billing (PSB)
PSB is the ability to create a single invoice to bill for multiple service orders; customers no longer need to receive multiple invoices!
GPS Tracking
Network Car and Tigerpaw have teamed up to offer you the ability to track your technician’s vehicles using GPS technology. Really know where your technicians are at all times, and dispatch more efficiently with integration to Microsoft MapPoint.
Job Costing
Discover the real cost of a job by tracking an item from quoting to purchasing. Special purchasing considerations are now figured in to reflect the true cost, not accounting cost, of an individual item.
Quote Import
Import a manufacturer specific quote directly into Tigerpaw through our new Quote Import function. A quote import has been designed for D-Tools. In addition, a generic quote import is now supported; if you can get your line items into a text file, you can import them to a quote!
Managed Service Integrator
Receive requests to create service orders and schedule/dispatch technicians from one of many Managed Services Providers. With select MSPs, you can even receive information about customer configurations and update customer inventory in Tigerpaw, and Tigerpaw will update the MSP alert status as work is performed.
Register for CEDIA University and join Tigerpaw CEO, Dave Foxall as he presents on “Using CRM as a Business Tool,” at the CEDIA Expo September 5th.
About D-Tools, Inc.
D-Tools is a worldwide leader in easy-to-use, highly accurate system design software. The company, founded in 1998 and based in Concord, California, offers a wide range of products and services created to simplify the complicated design, engineering, documentation and estimating processes that accompany residential and commercial installation projects of any size. D-Tools is the recipient of the Consumer Electronics Association’s Mark of Excellence Award (2004, 2005, 2006), National Systems Contractors Association and Sound and Video Contractor’s Innovations in Technology for Business Productivity Award (2004, 2005) and CE Pro’s High Impact Award for Design Software.
For more information, contact D-Tools at (866) 386-6571, e-mail at mailto:[email protected] or visit D-Tools online at www.d-tools.com.
About Tigerpaw Software, Inc.
Tigerpaw Software is a leading developer of integrated customer relationship management (CRM), service automation, and inventory control software, with a reputation for providing cutting-edge, affordable, effective business software solutions for more than 20 years. With more than 10,000 users worldwide, Tigerpaw empowers businesses to better manage and automate their marketing, sales, service, and inventory functions. Tigerpaw CRM+ is the recipient of the 2006 and 2007 CRM Excellence Award, the 2005 and 2006 Customer Interaction Solutions Product of the Year Award, and the 2005 Communications Solutions Product of the Year Award.
For more information, contact Tigerpaw at 800.704.9009; by email at [email protected]; or visit www.tigerpawsoftware.com.